We would like to thank you for choosing Hotel WP. Built by the latest version of WordPress and used with WordPress only as well as using the powerful page builder plugin Visual Composer, Hotel WP promises to bring to new experiences for users to create awesome hotel websites. Now let’s jump to the theme presentation.

If you need any assistance related to the theme, kindly visit the support forum https://thimpress.com/forums/forum/hotelwp/


In this section, we present Recommended PHP configuration limits and How to verify your current PHP limits. But before that, make sure that you’re running the latest version of WordPress, PHP version 7.0 or higher and MySQL version 5.7 or higher.

Recommended PHP configuration limits

One of the issues you may run into is importing demo data fails. The first solution is to increase PHP limits. You can do this by yourself  or contact your server provider to ask for the help to increase following PHP limits:

  • max_execution_time = 300
  • max_input_time = 300
  • memory_limit = 256M
  • post_max_size = 32M
  • upload_max_filesize = 32M

How to verify your current PHP limits

Verify your PHP limits in Dashboard >> Hotel WP>> System Status. Or contact the server provider to confirm your current PHP limits are and have them set it up again if neeed.

1.2.What’s Inclued

When purchasing our theme on Themeforest.net from your Envato account, in Download tab, you can select to download entire theme package (All files & documentation) or just theme file (Installable WordPress file only). The theme package is a zip file containing the following files:

  • child-theme: There is a zip file child theme and a readme.txt about some notes about child theme.
  • documentation: A link to this documentation.
  • hotel-wp: The WordPress theme.
  • Licensing.



You can install the theme by 2 ways: Via WordPress or via FTP.

2.1.1.WordPress Upload

After you downloaded theme packages, exact theme package. The file you use to upload is a zip file named hotel-wpFollowing these steps below to upload theme via WordPress:

Step 1. Dashboard >> Appearance >> Themes >> Add New.

Step 2. Click Upload Theme button.

Step 3. Browser hotel-wp.zip file in your computer and click Install Now button.

Step 4. Active Hotel WP.

Step 5. After active the theme, you will see Hotel WP Theme notice!. Click Install and active ThimPress Core to start now! to active core of Hotel WP, move to importing demo data process.

2.1.2.FTP Upload

Following these steps below to upload theme via FTP:

Step 1. Login your FTP account via an FTP software to access your host web server.

Step 2. Unzip hotel-wp.zip file.

Step 3. Upload the exacted theme folder hotel-wp to wp-content/ themes folder.

Step 4. Active the theme in Dashboard >> Appearance >> Themes.

Step 5. After active the theme, you will see Hotel WP notice!. Click Install and active ThimPress Core to start now! to active core of Hotel WP, move to importing demo data process.

2.2.Update Theme

There are 2 common ways to update the theme:  via FTP – manually update and via Thim Core. We ThimPress has developed another way to update theme via Thim Core plugin. The updating will not loose your changes before but to be safety, you should backup files and database before updating. After updated, re-save customize in Dashboard >> Customize >> click Save & Publish.

2.2.1.Via Thim Core

This is the easiest and fastest way.

Step 1 – Navigate to Hotel WP  >> Dashboard then login with your Envato account.

Step 2 – Simply click to Update now.

2.2.2.Via FTP

Step 1.  Login you Envato account. In Download tab, find Hotel WP and choose the Installable WordPress Theme (the WordPress file).

Step 2. Login your server, then go to wp-content/ themes folder and backup your hotel-wp theme folder if you want or delete it. The content in your site will not be lost but if you have modified code, the changes will be lost. You have to reapply them after updating over.

Step 3. Exact new file hotel-wp.zip you have already downloaded from Themeforest.

Step 4. Drag & drop new theme folder hotel-wp to wp-content/ theme to override the existing files.

2.3.Child Theme

Child theme is included in theme package. It is ready to install. Just install child theme as the parent theme (Appearance >> Themes >> Add New)

3.Video Tutorial

The tutorial guides you  how to install and import demo data.




Upload Header Logo, Sticky Logo, Retina Logo, Logo Width, Site Icon.


Change Primary Color,Second Color, select background color/ image/ pattern for content…

4.1.3.Extra Features

Enable/ Disable RTL; Scroll; Preloading.

4.2.Page Title

Upload Top Image for pages, change font title, disable/ enable title or breadcrum.

4.3.Hotel Booking


Enable/ disable and reorder social sharings in single room pages.



Select layout for Rooms archive page (yoursite/rooms) and single room pages.


Disable/ enable “Book Now” button in sidebar in single room pages and select room style for Rooms archive page.

  • Room style 1: Display rooms without description
  • Room style 2: Display rooms with short description

4.3.4.Single Room

Configure Custom title or upload a general top image for all single room pages. Besides, you can use email system for booking instead of booking online by enabling Show Book Email option and input the Contact Form ID.


















You will find the button Register in single room. Users will use the form and send the request to book this room including check-in/ check-out dates, email, numbers of adults/ children…Administrator will receive these information through email. This feature is suitable for tours.



Select layout for Events page (yoursite/events) and number of events displayed in the page.


Select layout for single event pages.


Change color title and background color for widgets in sidebar.


Upload Logo, change menu colors for menu on mobile


1. Thim Categories Link

 2. Thim Filter Gallery

 3. Thim Posts 4. Thim HB Rooms

5. Thim List Events

6.WP Hotel Booking

The theme uses WP Hotel Booking plugin written by ourselves. With this plugin, you can order rooms, room settings as well as checkout with variety of payment methods. The plugin has more some professional features than other current hotel booking plugins in the market. It works independently, not involving with WooCommerce plugin.

1. Set up rooms with some WP Hotel Booking addons

Check some general settings and WP Hotel Booking addons as well as creating a new room here:


When you created rooms but 404, please check “Post Name” option in Dashboard >> Settings >> Permalinks.


 2. Setup WooCommerce system for booking system

WP Hotel Booking supports to use WooCommerce checkout system with WooCommerce payment gateways. By installing WP Hotel Booking WooCommerce addon, you can completely use WooCommerce for online booking system.

3. Setup WPML with WP Hotel Booking and multilingual translation

This tutorial will guide you how to setup WPML  to translate your rooms into many languages. We skip WPML general settings step such as languages setup, pages/ posts setup. We just focus on room translation setup and how to translate the rooms into multilingual correctly. In the tutorial, we setup 2 languages: English is the default language and French is the second language. The necessary plugins are:

Please notice the following things:

1. Setup WPML

– Visit WPML >> Settings >> How to translate posts and pages, enable ‘Create translation manually’ http://prntscr.com/luqr1a

– Visit WPML >> Settings >> Post Types Translation >> enable ‘Rooms’ translatable http://prntscr.com/luqrd3 & Rooms Capacities in Taxonomies Translation http://prntscr.com/luqrl1

2. Start to translate the rooms

– Install WP Hotel Booking WPML Support plugin.

– Translate Room Capacities and Room Type in WPML >> Taxonomy Translation http://prntscr.com/hxx734.

– Begin to translate rooms. When translate rooms (or posts/ pages) use “Overwrite content of …” instead of using “Copy content of…”.
Here is the steps http://prntscr.com/hxxbm8 >> http://prntscr.com/hxxbup.

7.Support Service

When purchasing our themes, you will receive the free 6 months of support service for the questions and problems regarding the theme. Once the period of your support service is expired, you can extend support to 12 months. But no matter your support service of your product is over or not, you always receive free timelife updates for the theme.

We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend) since you posted a ticket.

Regarding the problems with code customizations or 3rd party plugins, we are not able to provide free support service. We just can provide you customization service at a fee.

If you need any assistance related to the theme, kindly visit the support forum https://thimpress.com/forums/forum/hotelwp/

8.Knowledge base & FAQs

Before submitting a ticket on our support forum, please ensure that you meet all the following requirements:

  • Refer documentation.
  • Read changelog and make sure that your site is running the latest version of Hotel WP.
  • Disable all 3rd part plugins because sometimes they’re the reasons causing the issues.
  • Clear all the caches after changing any settings in your site.

And check out our Knowledge Base and FAQs below to find out the answer for your question.

How can I translate room/ slug to something else?

Our booking plugin can be easily translated by a translation plugin, such as Loco Translate plugin. Most of you want to change /rooms URL so I will guide how to do.

– Install Loco Translate plugin.

– Visit Dashboard >> Loco Translate >> Plugins >> WP Hotel Booking >> find rooms [URL Slug] and change to “apartments” (in case, I’ll change /rooms URL to /apartments URL)

http://prntscr.com/hz9t8e >> http://prntscr.com/hz9siv >> find rooms [URL Slug] and change to “apartments” http://prntscr.com/hz9u4c

Note: * Site language and language in Loco has to be same.

* The permalink is always “Post Name” http://prntscr.com/idii6b

How to get license key of included premium plugins (Visual Composer, Revolution Slider)?

You can use included premium plugins such as Visual Composer, Revolution Slider for free when you purchase and download our themes from ThemeForest. So you don’t have to buy your own license to use these plugins.

However, as a note from that plugin’s author, you (theme buyer) can not active directly get support from them. But please don’t worry if you see warning messages about the plugin license activation or update required. You always get the latest version of Visual Composer, Revolution Slider when we update the theme. We will test these plugins before send it to you to make sure there are no conflicts with our theme.

Will customization be lost if I update theme?

No, your customization in Customize panel will not be lost if you update theme. Only the coding modification in original theme’s files will be lost and that’s why you should deploy in child theme.

 Customize can not be saved

When you make some settings in Customize panel but the changes can not be saved. There are some common following reasons:

  • It’s due to your server error “500 Internal Server”. Read here to know about the error and how to fix it.
  • User of server (e.g Apache, Nginx) can’t write file. Let chmod file style.css and config.less (all in the theme directory) is 777.
  • Your PHP version is outdated. PHP version 7.0 or higher is recommended.

There are also some sticky tickets we posted in purchased theme support forum. Please take a look these tickets. In case you can not find out the answer, don’t hestitate to let us know by submitting a ticket.