1.INTRODUCTION

We would like to thank you for choosing Healthify theme. Built by the latest version of WordPress and using powerfull plugins, Healthify theme promises to bring to new experiences for users to create an useful medical WordPress websites. Now let’s jump to the theme presentation.

1.1.Requirements

There are system requirements in order to install and setup Healthify theme and its components properly. Make sure that you are running the latest version of WordPress, PHP version 7.0 or higher and MySQL version 5.7 or higher. We also recommend the following PHP configuration limits:

Recommended PHP configuration limits

  • upload_max_filesize = 32M
  • post_max_size = 32M
  • max_execution_time = 300
  • max_input_time = 300
  • memory_limit = 256M
  • Please contact your server provider to verify your current PHP limits and have them set it up again if needed.

    Note: Once you successfully install and activate Healthify theme, Healthify Dashboard will be added to your WordPress menu. You can verify those requirements under Healthify > System Status

    1.2.What's Included

    After purchasing Healthify theme on themeforest with your Envato account, go to your Download page. You can choose to download Healthify theme only (Installable WordPress file only) or the entire Healthify theme package which contains the following files:

  • Healthify theme: An installable WordPress theme zip file.
  • Documentation: A link to this documentation.
  • 2.INSTALLATION

    You can install Healthify theme via 2 ways: Via WordPress or via FTP

    2.1.Installation via WordPress

    Follow these steps below to install Healthify theme via WordPress:

    Step 1. Visit Dashboard > Appearance > Themes > Add New.

    Step 2. Click Upload Theme.

    Step 3. Browse healthify.zip file on your computer and click Install Now.

    Step 4. Activate Healthify theme.

    Step 5. Install and activate Thim Core plugin of Healthify that required for importing demo data.

    2.2.Install theme via FTP

    Follow these steps below to install Healthify theme via FTP:

    Step 1. Login your FTP account via FTP software to access your host web server.

    Step 2. Extract healthify.zip file.

    Step 3. Upload the extracted folder healthify to wp-content/themes folder.

    Step 4. Activate Healthify theme in Dashboard > Appearance > Themes.

    Step 5. Enable Thim Core to activate the core of Healthify and start importing demo data process.

    2.3.Install plugins and import demo

    After the theme successfully installed and activated, you will see the Healthify theme dashboard with our welcome message. Click ‘Next step’ and follow the instructions to set up your site:

    Step 1. Name your website and set the description.

    Step 2. Log into your Envato account to be able to download the required plugins for the theme. You must not skip this step

    Step 3. Install and activate required and recommended plugins for the theme.

    There will be times that some of the plugins fail to install due to internet loss and you will see the error message ‘You can try again later’. Simply choose the plugins and click install and activate again

    Step 4. Choose a demo and import into your site

    You can also import any specific pages from the demo. Please go to our support forum and we will send you the file of those pages and the guide of how to import.

    3.CUSTOMIZATION

    3.1.General

    This is for customizing Logo, Page Layouts, Styling, Typography and Extra Features.

    Logo: Change Logo / Sticky Logo / Logo Width / Site Icon for Site

    Layouts: customizing Site Layouts, Archive Layouts, Single Layouts and Page Layouts

    Styling: customizing Primary Color, Secondary Primary color, Background type, Background color, Box Layouts Box Shadow.

    Typography: customizing Body Font, Headings Font and Heading.

    Extra Features: customizing Loading Icon and enable/disable extra features: RTL support, Smooth Scrolling, Open Graph Meta tags, Back to Top, Google Theme, and Preload.

    3.2.Header

    This is for customizing Layouts, Top Bar, Main menu, Sub Menu and Sticky Menu.

    Layouts: customizing Header Layouts, Background Color, Header Position, Header Padding and Heading Size.

    Top Bar: customizing Top bar Typography, Top bar Height, Background Color and Size.

    Main menu: customizing Fonts and Text Color Hover.

    Sub Menu: customizing Background Color, Text Color and Text Hover Color.

    Sticky Menu: customizing Header Padding, Style, Background Color, text Color and Text Hover Color.



    3.3.Page Title

    This is for customizing Page Title settings, Title settings and Page Breadcrumb settings

    Page Title Setting: customizing turn on/off Page Title and Parallax

    Title: customizing Background and Title Style

    Page Breadcrumb: customizing Breadcrumn Icon and Font.


    3.4.Blog

    This is for customizing Layouts, Archive Settings, Single Settings, Meta Tags and Social Share.

    Layout: customizing Blog Archive and Single Layouts.

    Archive Settings: customizing Blog Style and Number Column.

    Single Settings: customizing Featured Image, Comment Form and Related Posts

    Meta Tags: customizing displaying Author, Date, Category, Tag and Comment Number

    Social Share: customizing displaying and sortable Button Sharing.



    3.5.Team

    This is for customizing Amount Member Per Page, Main Content Title and Description

    3.8.Respondsive

    This is for customizing Responsive on Mobile.

    3.10.Widgets

    This is for customizing Widgets areas including Top Menu and Footer Slidebar.

    4.UPDATE THEME

    You can update Healthify theme via 2 ways: via Thim Core and via FTP.

    4.1.Update via Thim Core

    Thim Core plugin allows to update theme without resetting your settings and customization. However, you should always backup your files and databases before updating.

    Follow these steps below to update Healthify theme via Thim Core:

    Step 1 – Visit Healthify > Dashboard and login with your Envato account.

    Step 2 – Click Update now.

    4.2.Update via FTP

    Follow these steps below to update theme via FTP:

    Step 1. Log into your Envato account on themeforest. In your Download page, find Healthify theme and choose the Installable WordPress Theme.

    Step 2. Login your FTP account via FTP software to access your host web server. Navigate to wp-content/themes folder to backup your current healthify folder if needed. The contents on your site will not be lost but if you have modified the code then the changes will be lost. You have to modify them again after updating.

    Step 3. Extract healthify.zip that you downloaded from themeforest

    Step 4. Upload new theme folder healthify to wp-content/theme to override the existing files.

    5.KNOWLEDGE BASE AND FAQS

    Check our Knowledge Base and FAQs below to find the answer for some common questions:

    Theme Installation Error?
    1. “The package could not be installed. The theme is missing the style.css stylesheet“: this occurs when you try to upload the full zip file that includes sample data, documentation, etc. Please make sure you are uploading only the installable theme which is called healthify.zip. For more information about this, check Envato help center here

    2. “Are you sure you want to do this?“: this can occur due to several reasons:

  • PHP memory limit is too low (here is how to increase PHP memory limit).
  • You are trying to upload the full zip file instead of just the installable theme
  • The upload_max_filesize isn’t large enough. You need to update your php.ini file to increase the value
  • 3. “#005_FILE_NOT_FOUND“: Since we no longer include demo data in the theme folder (for smaller theme package size), if you encounter this 005 error when importing demo data, please try the following solution:

    Visit Dashboard > Plugins and make sure Thim Core plugin is up-to-date
    Visit Healthify > Plugins and find Thim Healthify plugin. Try to install and activate this one again.
    Customization cannot be saved?
    When you make changes in Appearance > Customize setting but the changes cannot be saved, there are some common reasons:

    “500 Internal Server”: Read this blog to know how to fix it.
    Users of server (e.g Apache, Nginx) cannot write file: let chmod file style.css and config.less (in theme directory) be 777.
    Your PHP version is outdated: update PHP version 7.0 or higher.
    Will customization be lost if I update theme?
    No, your customization in Appearance > Customize will not be lost when you update the theme. Only the code modifications in the original theme files will be lost and that’s why you should deploy in child-theme.

    How to customize the registration confirmation email?
    You can customize the default welcome email sent by WordPress by using a 3rd party plugin called SB Welcome Email Editor.

    How to improve site speed?
    We have a blog about what affects site speed and how to improve site speed. Please check it here.

    How to translate my site?
    We usually recommend using Loco Translate plugin. Check this guide to know how to translate your site and also how to troubleshoot if the translation does not show.

    How to get license key of included premium plugins Visual Composer?
    You are able to use included premium plugins such as Visual Composer for free when you purchase our themes on ThemeForest. You don’t have to buy your own license to use these plugins.

    As a policy from the plugin’s author, you will not get updates directly from them. But you will always get the latest version of Visual Composer when we update the theme. We ensure that they are always compatible with our theme.

    There are also sticky tickets we post on our support forum. If you cannot find the answer for your problem, don’t hesitate to contact us by submitting a new ticket.

    6.SUPPORT SERVICE

    When purchasing our themes, you will receive free 6-month support service for problems regarding the theme. Once your free support service expires, you can renew your support service to 12 months. But no matter whether your support service expires or not, you always receive free life-time updates for the theme and plugins.

    We really care about our customers and guarantee to response to all questions within 48 hours since your support ticket is created.

    Regarding the requests about Customization and 3rd-party plugins, we provide a Customization Service at a fee.

    6.1.Support Forum

    ThimPress forum is our main resource for supporting customers. To reach us:

    Step 1. Click here to create your account. We will ask for your Themeforest purchase code.

    Step 2. Go to Healthify support forum and create your topic.

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