FAQs

Please check other resources about using LearnPress on Youtube
1. What is Learnpress?

LearnPress is a plugin to create a LMS website, to spread out course, or sell course.

2. Where can I find LearnPress documentation and user guides?

If you want to use LearnPress to build a Learning Management Website, please refer to our user guides in LearnPress official site.
And if you want to extending or theming LearnPress, see our Wiki.

3. Where can I get support or talk to other users?

If you get troubles when using LearnPress you can ask for help on the LearnPress Support Forum or join the private Facebook group. You could share your feedback about LearnPress. And let us know which feature you would like us to build next.

For help with premium add-ons, use our helpdesk

4. Where can I ask for new features or suggest ideas or themes for Learnpress?

You can send us your ideas through from here.

5. Where can I report bugs or contribute to the project?

You can also report bugs on LearnPress Support Forum or LearnPress Github Repository.

6. What are Learnpress Add-ons?

We offer many LearnPress add-ons that give you more features for your website. Please check them out here:

7. Where can I find the REST API documentation?

You can read the documentation about LearnPress REST API here.

8. LearnPress is great, can I contribute to it?

Yes, you can and we appreciate it. Join in our Github Repository.

List of some issues when update to LearnPress 4.0 and how to fix

To make it easier for LearnPress users to update to the 4.0 version, the following is the list of some issues that LearnPress users are facing and how to fix them.

  1. Error: Specified key was too long; max key length is 1000 bytes

MySQL version older than 5.7 leads to this error. You need to update your MySQL to the newest version, and then update LearnPress 4.0 once again.

  1. Error: LearnPress Add-ons cannot be active

In the fourth version of LearnPress, we require all add-ons have to update to the version 4.0, too.

For example: If your WooCommerce add-on for LearnPress is in 3.x.x version and when you install LearnPress 4.0, the WooCommerce add-on will be disabled automatically, you need to update it.

How to update your Add-Ons?

2.1. For the users using our premium WordPress Themes from ThemeForest.

Go to Dashboard -> Theme -> Plugin -> Update all add-ons to the newest version.

2.2. For users from purchased our add-ons from ThimPress.

LearnPress add-ons will not be updated automatically. If you want to update it, please follow these steps below:

  • Delete the add-ons that you want to update on your website
  • Go to this page: https://thimpress.com/my-account/downloads and download the latest versions of the add-ons that you want.
  • Re-install your add-ons with the latest version.
  1. ThimCore cannot be active

If you are using ThimCore version 1.x.x, you cannot activate it to download the new add-ons. In this case, you need to delete your ThimCore and you will receive the notification about re-install it. Click to this notification to install the newest version of ThimCore (2.x.x). If after re-install ThimCore plugin still have version 1.x.x, you can download version 2.x.x on our GitHub, click here to download.

4. Some special cases to error or not show upgrade form:

  1. Use Backend theme not default WP.
  2. Use 7G firewall.
  3. Use the plugin “Lucas string replace”.
  4. Change the LearnPress menu name in the backend.

All changes of LearnPress 4.0

To serve our customers better, we have listed all improvements and changes of LearnPress 4.0 compared with LearnPress 3.0 here:

The table below shows all options we have added in LearnPress 4:

Added in LearnPress 4 course

Page Tab Option
Course Setting General Featured review
Course Setting Extra Infomation Requirements
Course Setting Extra Infomation Target Audience
Course Setting Extra Infomation Key Features
Course Setting Extra Infomation FAQs: Title
Course Setting Extra Infomation FAQs: Content
Next is the options that we have removed in LearnPress 4:

Removed in LearnPress 4

Page Tab Option
Course setting Assessment Evaluate via results of quizzes
Course setting Review Logs Review Logs
Quiz setting General Setting Archive History
Quiz setting General Setting Show Hint

We have added some changes in LearnPress setting options of LearnPress 4, please refer to the table below:

Added settings in LearnPress 4

Page Tab Option Field
LP Settings Profile General Enable default fields: First name
LP Settings Profile General Enable default fields: Last name
LP Settings Profile General Enable default fields: Display name
LP Settings Profile General Custom register fields
LP Settings Advanced Style Primary color
LP Settings Advanced Style Secondary color
LP Settings Advanced Other: Enable gutenberg Course
LP Settings Advanced Other: Enable gutenberg Lesson
LP Settings Advanced Other: Enable gutenberg Quiz
LP Settings Advanced Other: Enable gutenberg Question
LP Settings Advanced Other Enable Jwt Rest API

Final is the options that we have removed in LP4 settings:

Removed settings in LearnPress 4

Page Tab Option Field
LP Settings General General Logout Redirect
LP Settings Courses General Enable Editing Published Course
LP Settings Courses Singe course Enrolled Students Number
LP Settings Courses Course thumbnail Archive Course
LP Settings Profile General Add Link To Admin Bar
LP Settings Profile General Text Link
LP Settings Profile General Target Link
LP Settings Profile General Courses Per Page
LP Settings Profile Avatar Enable Custom Avatar
LP Settings Profile Publicity Courses
LP Settings Profile Publicity Quizzes
LP Settings Advanced Enable Custom Colors
LP Settings Advanced Color Schema Popup links color
LP Settings Advanced Color Schema Popup heading background
LP Settings Advanced Color Schema Popup heading color
LP Settings Advanced Color Schema Popup curriculum background
LP Settings Advanced Color Schema Popup item color
LP Settings Advanced Color Schema Popup active item background
LP Settings Advanced Color Schema Popup active item color
LP Settings Advanced Color Schema Popup content background
LP Settings Advanced Color Schema Popup content color
LP Settings Advanced Color Schema Section heading background
LP Settings Advanced Color Schema Section heading color
LP Settings Advanced Color Schema Section heading bottom color
LP Settings Advanced Color Schema Lines color
LP Settings Advanced Color Schema Profile cover background
LP Settings Advanced Color Schema Scrollbar
LP Settings Advanced Color Schema Progress bar color
LP Settings Advanced Color Schema Progress bar active color
LP Settings Advanced Load Css
LP Settings Advanced Enable Lesson Video