1.FAQs

Please check other resources about using LearnPress on Youtube
1. What is Learnpress?

LearnPress is a plugin to create a LMS website, to spread out course, or sell course.

2. Where can I find LearnPress documentation and user guides?

If you want to use LearnPress to build a Learning Management Website, please refer to our user guides in LearnPress official site.
And if you want to extending or theming LearnPress, see our Wiki.

3. Where can I get support or talk to other users?

If you get troubles when using LearnPress you can ask for help on the LearnPress Support Forum or join the private Facebook group. You could share your feedback about LearnPress. And let us know which feature you would like us to build next.

For help with premium add-ons, use our helpdesk

4. Where can I ask for new features or suggest ideas or themes for Learnpress?

You can send us your ideas through from here.

5. Where can I report bugs or contribute to the project?

You can also report bugs on LearnPress Support Forum or LearnPress Github Repository.

6. What are Learnpress Add-ons?

We offer many LearnPress add-ons that give you more features for your website. Please check them out here:

7. Where can I find the REST API documentation?

You can read the documentation about LearnPress REST API here.

8. LearnPress is great, can I contribute to it?

Yes, you can and we appreciate it. Join in our Github Repository.

2.List of some issues when update to LearnPress and how to fix

To make it easier for LearnPress users to update to the 4.0 version, the following is the list of some issues that LearnPress users are facing and how to fix them.

  1. Error: Specified key was too long; max key length is 1000 bytes

MySQL version older than 5.7 leads to this error. You need to update your MySQL to the newest version, and then update LearnPress 4.0 once again.

  1. Error: LearnPress Add-ons cannot be active

In the fourth version of LearnPress, we require all add-ons have to update to the version 4.0, too.

For example: If your WooCommerce add-on for LearnPress is in 3.x.x version and when you install LearnPress 4.0, the WooCommerce add-on will be disabled automatically, you need to update it.

How to update your Add-Ons?

2.1. For the users using our premium WordPress Themes from ThemeForest.

Go to Dashboard -> Theme -> Plugin -> Update all add-ons to the newest version.

2.2. For users from purchased our add-ons from ThimPress.

LearnPress add-ons will not be updated automatically. If you want to update it, please follow these steps below:

  • Delete the add-ons that you want to update on your website
  • Go to this page: https://thimpress.com/my-account/downloads and download the latest versions of the add-ons that you want.
  • Re-install your add-ons with the latest version.
  1. ThimCore cannot be active

If you are using ThimCore version 1.x.x, you cannot activate it to download the new add-ons. In this case, you need to delete your ThimCore and you will receive the notification about re-install it. Click to this notification to install the newest version of ThimCore (2.x.x). If after re-install ThimCore plugin still have version 1.x.x, you can download version 2.x.x on our GitHub, click here to download.

4. Some special cases to error or not show upgrade form:

  1. Use Backend theme not default WP.
  2. Use 7G firewall.
  3. Use the plugin “Lucas string replace”.
  4. Change the LearnPress menu name in the backend.

3.All changes of LearnPress

To serve our customers better, we have listed all improvements and changes of LearnPress 4.0 compared with LearnPress 3.0 here:

The table below shows all options we have added in LearnPress 4:

Added in LearnPress 4 course


Page

Tab

Option

Course Setting

General

Featured review

Course Setting

Extra Infomation

Requirements

Course Setting

Extra Infomation

Target Audience

Course Setting

Extra Infomation

Key Features

Course Setting

Extra Infomation

FAQs: Title

Course Setting

Extra Infomation

FAQs: Content

Next is the options that we have removed in LearnPress 4:

Removed in LearnPress 4


Page

Tab

Option

Course setting

Assessment

Evaluate via results of quizzes

Course setting

Review Logs

Review Logs

Quiz setting

General Setting

Archive History

Quiz setting

General Setting

Show Hint

We have added some changes in LearnPress setting options of LearnPress 4, please refer to the table below:

Added settings in LearnPress 4


Page

Tab

Option

Field

LP Settings

Profile

General

Enable default fields: First name

LP Settings

Profile

General

Enable default fields: Last name

LP Settings

Profile

General

Enable default fields: Display name

LP Settings

Profile

General

Custom register fields

LP Settings

Advanced

Style

Primary color

LP Settings

Advanced

Style

Secondary color

LP Settings

Advanced

Other: Enable gutenberg

Course

LP Settings

Advanced

Other: Enable gutenberg

Lesson

LP Settings

Advanced

Other: Enable gutenberg

Quiz

LP Settings

Advanced

Other: Enable gutenberg

Question

LP Settings

Advanced

Other

Enable Jwt Rest API

Final is the options that we have removed in LP4 settings:

Removed settings in LearnPress 4


Page

Tab

Option

Field

LP Settings

General

General

Logout Redirect

LP Settings

Courses

General

Enable Editing Published Course

LP Settings

Courses

Singe course

Enrolled Students Number

LP Settings

Courses

Course thumbnail

Archive Course

LP Settings

Profile

General

Add Link To Admin Bar

LP Settings

Profile

General

Text Link

LP Settings

Profile

General

Target Link

LP Settings

Profile

General

Courses Per Page

LP Settings

Profile

Avatar

Enable Custom Avatar

LP Settings

Profile

Publicity

Courses

LP Settings

Profile

Publicity

Quizzes

LP Settings

Advanced

Enable Custom Colors

LP Settings

Advanced

Color Schema

Popup links color

LP Settings

Advanced

Color Schema

Popup heading background

LP Settings

Advanced

Color Schema

Popup heading color

LP Settings

Advanced

Color Schema

Popup curriculum background

LP Settings

Advanced

Color Schema

Popup item color

LP Settings

Advanced

Color Schema

Popup active item background

LP Settings

Advanced

Color Schema

Popup active item color

LP Settings

Advanced

Color Schema

Popup content background

LP Settings

Advanced

Color Schema

Popup content color

LP Settings

Advanced

Color Schema

Section heading background

LP Settings

Advanced

Color Schema

Section heading color

LP Settings

Advanced

Color Schema

Section heading bottom color

LP Settings

Advanced

Color Schema

Lines color

LP Settings

Advanced

Color Schema

Profile cover background

LP Settings

Advanced

Color Schema

Scrollbar

LP Settings

Advanced

Color Schema

Progress bar color

LP Settings

Advanced

Color Schema

Progress bar active color

LP Settings

Advanced

Load Css

LP Settings

Advanced

Enable Lesson Video